Policies
Refunds, Cancellations & Make-Up Policies
If you have any questions surrounding our polcies, feel free to contact our team.
Make-Ups
- LEGACY offers up to 2 make-ups per session ONLY if notified a minimum of 24 hours in advance that you will not be able to attend. Make-ups must be completed within the same session. Please do not wait till the last few weeks to schedule your make-ups as space is not guaranteed.
- To request a make-up day, please fill out this Junior Make-Up Form or this Adult Make-Up Form Front Desk staff will get back to you within 24 hours with approval or request for another date. You must fill out the form, please do not call to request a make-up.
- If you know your child will not be attending a clinic please email the front desk in advance at frontdesk@legacyyte.org AND fill out the make-up form. Space for make-ups is very limited and if you let us know ahead of time your child is not coming it will open up more space for someone else to fulfill their make-up.
Payment/Refunds
- Refunds for any reason will be issued via check.
- Full payment must be made upon registration.
- For Session 2:
- If a player unregisters before November 10th, a full refund will be given excluding a 4% credit card transaction fee.
- If a player unregisters between November 10th and December 1st, the player will be credited the full amount to their account to be used by August 31st, 2025
- If a player unregisters after December 2nd, no refunds or credits will be given.
Court Reservations
- Must have a credit card on file to make a court reservation
- Court reservations can only be made one week in advance.
- Cancellations for court reservations are accepted up to 24 hours before.
- Cancellations within 24 hours will incur a full charge to the credit card on file.
Drop-Ins
- All drop-ins must be approved in advance by the front desk.
- There are no drop-ins for sold out clinics.
- There are no drop-ins for Competitive Clinic. This clinic is sold out and will not be accepting any drop-ins.
Private Lesson
- All private lesson packages expire 8/31/25.
- You must purchase a 13-week private lesson package in order to secure a recurring private lesson slot in the session.
- While the private lesson packages do not expire till 8/31/25, you must purchase a new 13-week lesson package for each session to secure your slot.
- Lesson Packages can not be used with different rate pros and must be used with the level pro that you purchased the package with.
- Full payment for lesson packages must be made up front OR you can put down 40% deposit and must have a credit card on file.
